Mobile Application

Android

IOS

Web Browser

Internet Explorer

Under Tools > Internet Options > Privacy - look under the Location section, press the "Clear Sites" button and be sure "Never allow websites to request your physical location" is unchecked. Press OK.

Refresh the screen and you should see a box towards the bottom of the page asking for permission to your location. Select "Allow once" for the current session or Options for this site then "Always allow" to always give access to this site.

Google Chrome

Click the Chrome menu icon on the Chrome Toolbar. Select Settings. Click Show Advanced Settings (at the bottom of screen). In the "Privacy" section click Content Settings. In the dialog that appears, scroll down to the "Location" section. Select your default permission for future location. Click Manage exceptions to remove previously-granted permissions or denials for specific sites.

Refresh the screen and you should see a box appear asking for your permission to give your location. Select Allow or choose from the dropdown list.

Mozilla Firefox

From the Tools menu at the top of your Firefox window (if it's not visible, press F11), select Page Info. Select the Permissions tab. Change the setting for Share Location.

Refresh the screen showing and you should see a box appear asking for you permission to give your location. Select Share Location or choose from the dropdown list.

Safari

You can reset website authorizations in Safari by choosing Reset Safari from the Safari menu, then enabling "Reset all location warnings" checkbox (don't select the other checkboxes unless you are sure you want to reset those as well).

Refresh the screen and you should see a box appear asking for your permission to give your location. Select Allow.

Opera

From the Opera menu, go to Settings > Preferences > Advanced > Network, and check "Enable geolocation".

Refresh the screen and you should see a box appear asking for your permission to give your location. Select Allow.